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FAQ
Frequently
asked
questions
What is the difference between between the plans?
Small Gathering
The Small Plan is perfect for intimate gatherings like family reunions or small birthday parties where you want to capture every smile. Guests can upload photos instantly with a QR code scan, share them in a private gallery, and download high-resolution copies to keep as memories. You’ll have access to your event gallery for 3 months post-event.
Medium Gathering
Step up to our Medium Plan for medium-sized events like engagement parties or community gatherings. This plan includes all the features of the Small Plan but extends the real-time sharing and joy to 100 guests. You’ll also get a photo slideshow to relive your event after it’s over, accessible on phones and desktops, and perfect for projecting on a screen. Moderate your gallery as the host, and download all photos in a batch or individually. Access your gallery for 12 months to keep the celebration going.
Large Gathering
For grand celebrations like weddings or large corporate functions with up to 200 guests, choose our Large Plan. This plan builds on the Medium Plan with a live photo slideshow during your event—watch memories display in real-time as guests take and upload photos, perfect for projecting on a screen to engage your crowd. It’s optimized for large crowds, ensuring seamless photo collection even with hundreds of contributors, and maximizes participation so you get a rich, diverse collection of memories from every angle. All photos are centralized in one gallery for easy access, and you’ll have 12 months to relive the day with contributions from your large crowd.
How long can my guests upload after the event?
Guests can keep the memories flowing by uploading photos to your gallery for up to 2 weeks after your event, ensuring no moment is missed. This extended window gives everyone plenty of time to share their favorite shots, making your collection even more complete.
Is My Data Secure When Using Your Service?
Absolutely, we take data security very seriously. Your photos and personal information are encrypted during transmission and storage. We use industry-standard security protocols to ensure that only authorized users can access your event gallery. Additionally, we comply with data protection regulations like GDPR to safeguard your privacy. This means your cherished memories are protected with the highest standards of security, giving you peace of mind while sharing and enjoying your event photos.
What Happens if There's a Technical Issue During My Event?
We understand that technical issues can be stressful, especially during an event. That’s why our service is designed to be as user-friendly and reliable as possible, requiring no app downloads, which minimizes potential app-related issues.Our service provides a money-back guarantee within 30 days, ensuring you’re covered if something goes wrong. We’re committed to making sure your event goes smoothly, with or without technical hiccups.
How Do I Ensure Only Invited Guests Can Access the Photos?
Privacy is paramount, which is why we provide a unique QR code for each event that guests must scan to upload and view photos. This QR code isn’t publicly accessible, ensuring only those you invite can participate. Additionally, you can set up your event gallery to require a password, adding an extra layer of security. This means your event photos remain exclusive to your guest list, preventing unauthorized access and keeping your event intimate and secure.
What If I Need More Time to Access the Photos After the Event?
We understand that you might want to revisit your event photos long after the celebration. Our plans offer extended access periods: 30 days for Small, 60 days for Medium, and 90 days for Large events. If you find you need more time, we provide options for extending your gallery access for an additional fee, ensuring you can take your time to download, share, or create keepsakes from your event photos without rush. This flexibility reduces the stress of having to manage everything immediately post-event, allowing you to enjoy the memories at your own pace.